Product Care
Look after
your bliss.
Clean it. Charge it. Store it properly.
It’ll thank you later.
Quick care
The important bits.
- 01
Clean me.
Follow the cleaning instructions supplied with your specific product. Different materials and products may require different care.
- 02
Dry me.
Allow products to dry appropriately before storing them. Follow product-specific instructions where supplied.
- 03
Charge me.
Rechargeable? Use the supplied or specified charging method and follow the instructions for your individual product.
- 04
Put me away.
Store products clean, dry and according to their specific care instructions.
Find your product
Who are we
looking after?
Find your StayBliss product for the instructions that actually belong to it.
Cleaning
Keep it clean.
Not the conversation. The product.
Cleaning requirements vary depending on the product and the materials it’s made from.
Always follow the care instructions supplied with your individual StayBliss product.
Before cleaning an electronic product, check its water-resistance rating and its specific instructions.
Water resistance
Wet?
Check first.
Not every StayBliss product has the same water-resistance rating.
- Some may be suitable for shower use.
- Some may only tolerate splashes.
- Some may need to stay completely dry.
Always check the instructions for your individual product before introducing water.
Shower friendly doesn’t automatically mean bath friendly. Important distinction.
Reading an IP rating
- IPX ratings describe water only
- The “X” means the product hasn’t been rated for dust protection. The number after it is the water rating.
- IPX5 is not submersion
- IPX5 covers water jets and splashing. It does not mean a product can be submerged in a bath, basin or pool.
- Ratings are per product
- A rating on one StayBliss product never carries across to another. The rating for your product lives in its own care guide and instructions.
Charging
Charge me
before you need me.
Charging methods and times vary by product.
Always use the supplied or specified charger and follow the instructions for your individual product.
Never operate a product while it’s charging, unless its instructions explicitly say it’s designed for that.
Charging times and battery life for your product are shown in its own care guide.
Storage
Put me away
properly.
Products should be clean and appropriately dry before storage.
Follow any product-specific material or storage instructions.
Keep charging cables, remotes and accessories together where practical.
Future you will appreciate knowing where the charger went.
Lube + compatibility
Before you
add anything…
Not every lubricant or care product is compatible with every material.
Check the instructions supplied with your individual StayBliss product before using lubricants, oils or cleaning products with it.
Where compatibility information has been confirmed for a product, it appears in that product’s care guide.
Troubleshooting
Toy playing
hard to get?
Start with the general checks below, then open your product’s care guide for the steps that actually apply to it.
Manuals
Lost the manual?
Of course you did.
Find your product below. Where an approved StayBliss manual exists, you can view or download it straight from that product’s care guide — on your phone, while you’re holding the thing.
Safety
One serious bit.
- Always read and follow the instructions supplied with your individual product.
- Stop using a product if it appears damaged, behaves unexpectedly or causes discomfort.
- Do not use damaged charging equipment.
- Keep products and charging components away from children where appropriate.
- If you have a health concern about whether a product is suitable for you, please speak with an appropriate healthcare professional.